Return Policy



  • Returns on non-working stock items are accepted within 30 days of delivery.
  • All non-working returns are subject to a 20% inspection, re-boxing and re-stocking fee after 30 days.
  • All returned items must be repacked and returned in their original packaging for protection.
  • Damaged packaging should be reinforced as best as possible.
  • The customer is responsible for any damage that occurs during return shipment. Packages being returned should be insured by you for your protection.
  • Customers are responsible for the initial shipping cost and all return shipping costs are paid by G3D. No credits are issued on shipping costs & G3D will not reimburse for brokerage or custom costs.
  • Detailed pictures of return product and packaging should be submitted prior to shipping back your return.
  • Return authorization number will be provided for you to reference on shipment. (Please print the authorization letter and include in the return shipment)
  • Please read warranty below of all details.


G3D Will always replace a damaged unit free of charge covered under your 1 year warranty, non-defective must be returned within 5 days of delivery or subject to higher return fee. Please create a ticket under support to expedite any issues with your order.

Link to warranty


Published on: May 9, 2015 @ 09:42